Frequently Asked Questions

Got questions? Sure we all do! Hopefully I have answers to your questions....or at least to the non-existential ones. If you don't see the answers to your questions here, contact me via the contact form above.

How do I know this won't cost too much?

An important question, and the answer is important for both of us.  If you can't afford it, I don't get paid and you don't get a website.  Bummer.  Fortunately it's also manageable.

Let's start by defining what you absolutely need on the site.  It's important to differentiate between "wants" and "needs" at this stage.  Be honest with yourself, do you really need features A, B and C?? Or do they just look cool?  Could you survive without them??

Then let's start out by building that basic website.  If you still have money in your budget for more, then we start adding on the "wants".

Do you have a payment plan?

Well like the front page says, I'm just a guy that likes to do websites.  I barely remember to bill my customers, so the likelihood that I'll be able to coherently manage a payment plan? Doubtful.

However, if it's really that big of a concern, we can start by building a basic website, no frills, just the absolute necessity.  Then you can pay for that.  As you have the resources we develop it a little more, or add more features.

Do I owe money up front? Or do I need to put down a down payment?

No.  You owe money when your site is done.  Then I'll hand over the keys and you hand over the payment.

Do I have to host with you?

No, but it's easier for all of us.  And if you're hosting on your own servers you're responsible for your own security upgrades.   

Can I do my own graphics?

Sure you can, but unless you're an experienced graphic designer I caution against it.  It's a shortcut a lot of people try to make, and it usually doesn't end well.  You'd be surprised how much quality graphics brighten up a site and improved it's image.  Let's explore other ways to keep our costs down without sacrificing quality.

What's the process for building a site?

Well first we need to define what exactly you're looking for in a website.  This is a dangerous step!! Perhaps the biggest mistake I've seen people make is trying to make their site be all things to all people.  That's expensive and it'll result in a cluttered site that nobody can use.  Let's figure out what problem you're trying to solve with this site and what's necessary to solve that problem.

Then I'll start building the site and get a basic framework together.  At this stage, it won't be pretty and some things won't work right but I still like to start involving the customer.  I'll ask you to stop in and look at the site occasionally.  This is beneficial for a number of reasons.  Mostly because we can both be confident we're on the same page in our vision for the site.  If you see something developing in a manner that's not how you envisioned, let me know.  It'll save me time and you money if I'm not wasting time developing something that's going to get trashed anyway.

What about traffic? Can you guarantee lots of people will visit my site?

No.  Traffic in a large part depends on you.  First of all what is your site? For example, Bob's Cat Pictures, is probably going to be a site with a limited audience no matter how much effort we put into driving traffic.  It all depends on if your site has something people want to see, and if you are constantly updating content on your site.

But it also involves getting the word out.  Search engines certainly play a role, getting links from other sites is key as well.  If you want to go so far as running an ad campaign, I know people that do that.  

What about support?

Sure, that's part of your yearly hosting fee.  I'll make sure it's updated with the latest security updates.  If the server goes down, I'll make sure the techs are working on getting it back online ASAP.  If you need a new feature on your site then by all means, let me know and we can work out what that'll take.  

How do I manage my site?

When the site is done, I'll go over with you how you can add new content or manage all the things your site will do.  How much instruction you'll need depends on what kind of site you have.  And I'll be around to help you get used to using the site.  Over time I'm confident you'll become an old pro at the process.

Do you have any restrictions on what I can put on my pages??

I really try not to care what you are doing with your own website but unfortunately the lawyers say I have to care about some stuff. No porn. No gambling. No gambling about porn. Nothing illegal. Any of the above gets the site shut down immediatly and no refund.  

If you have a problem with any of the above, may I suggest we build a website called lawyerssuck.com or something like that?

What are your business hours?

Well, I have a regular day type job, but I frequently check my email.  So simple questions and inquiries will get a prompt response.  But most of my development will take place in the evenings.

What's the best way to contact you?

Really the best way to initiate contact is the contact form on this website.  

I prefer conversing via email.  It's quick, it's easy and everything is in writing.  Phone or Skype are also an option.  

Will you do my site for cheaper/free???

Well I won't say no, but I will say it's extremely unlikely. I've done sites for free but those were usually very unique situations. As far as doing the site for cheaper, I will do my best and we can talk about ways to save you money, but I like to think I charge what I'm worth.

Something something something???

Exactly.  Couldn't have said it better myself!

If you have other questions, just contact me.

end faq

If you don't see your question here, contact me via the contact form above.